Page: FAQ

Please allow 5-7 days for our small but mighty team to fulfill your order. Once your order is fulfilled, it will be shipped via your preferred shipping method, selected at checkout.

We are happy to offer free shipping for all orders over $50(excluding taxes), all other orders will ship for a flat rate of $4.95.

Unfortunately, we cannot accept product returns at this time. If you are not satisfied with your purchase please email us at help@allbetterco.com.

If your product is damaged or defective upon arrival, ABC will exchange it for the identical product at no additional cost.  Or if the product delivered is not the product that You ordered, ABC will exchange it for the product ordered.  If you do need to exchange a product for one of these reasons, email us at help@allbetterco.com. To complete Your exchange, ABC also requires a receipt or proof of purchase.  Depending on where you live, shipping and delivery times may vary.

Skin needs to be dry and clean from dirt before applying the patch. You might try using an alcohol swab or witch hazel before you apply.

When you first receive the pen you will likely need to click it a number of times (more than you think!) until you see the product move through the tip. Once you see it, it should come out easily from that point onwards.

Yes! Sometimes you need the one-two-punch. Apply the pen, allow it to dry to the touch. Then apply the patch to seal it in with tea tree oil.